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Found 27 Skills
OsTicket integration. Manage data, records, and automate workflows. Use when the user wants to interact with OsTicket data.
Reads a forwarded customer email or ticket, pulls order/refund status from PayPal and account history from HubSpot, drafts a tone-matched reply in the owner's writing voice, and can issue a PayPal refund with explicit owner approval. Use when the user says "draft a response," "answer this customer," "where's my order," or "I want a refund."
Interact with JIRA API for ticket management and tracking. Use when: (1) Listing assigned tickets, (2) Getting details, (3) Updating status.