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Found 31 Skills
When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," or "find out why customers churn/convert/buy." Use for both analyzing existing research assets AND gathering new research from online sources. For writing copy informed by research, see copywriting. For acting on research to improve pages, see page-cro.
Value Proposition Canvas, Jobs-to-be-Done (JTBD), Build/Buy/Partner decisions, and strategic product frameworks. Use when validating value propositions, understanding customer needs, or making strategic technology decisions.
Strategic frameworks for Product/Business Owners. Use this skill for Product Market Research, defining Jobs-To-Be-Done (JTBD), understanding Diffusion of Innovations, planning MVPs, and separating deployment (Ship) from business launch (Release).
Use when documentation needs to be updated, clarified, or reorganized to better serve users' jobs-to-be-done with low cognitive load and high signal.
User personas, customer journey maps, interview guides, usability testing, and card sorting. Use when building user understanding, mapping customer experiences, planning user research sessions, or defining Jobs-to-Be-Done.
Product Management frameworks, methodologies, and best practices library. Provides PM knowledge including prioritization (RICE, MoSCoW), goal setting (OKR, SMART), customer research (JTBD, Personas), and product strategy. Use when needing PM methodology guidance or framework application.
Expert product discovery guidance for user research and problem validation. Use when conducting user interviews, validating problems, applying jobs-to-be-done framework, sizing opportunities, customer segmentation, competitive analysis, prototype testing, usability testing, designing surveys, or synthesizing research insights. Covers discovery sprints, continuous discovery, and research operations.