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Found 21 Skills
Create a structured user interview script with warm-up, core exploration, and wrap-up sections. Use when preparing for user research interviews to ensure consistent, insightful conversations.
Create refined user personas from research data with demographics, goals, frustrations, and behavioral patterns. Use when synthesizing user research into actionable persona profiles for design decisions.
Organize qualitative research data into an affinity diagram with themes, clusters, and insight statements. Use when synthesizing large amounts of qualitative data from interviews, observations, or surveys.
Conduct usability tests and identify UX issues through systematic observation. Use when testing user flows, validating designs, identifying friction points, or ensuring users can complete core tasks. Covers test planning, think-aloud protocol, task scenarios, and severity rating.
Deep-dive usability evaluation of specific user tasks. Simulates novice user cognition step-by-step to identify learnability issues, unclear actions, and points of confusion.
Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.
Summarize a user interview transcript into structured insights with key themes, quotes, and action items. Use after conducting user interviews to extract and share findings efficiently.
Create lightweight user personas and usage scenarios from problem framing or raw research. Use when a user needs to clarify who they're building for beyond a basic target user description. Outputs practical personas and scenarios that inform feature priorities and UX decisions—not marketing fluff.
Create comprehensive user journey maps that identify pain points, opportunities, and emotional states across touchpoints. Use when mapping user experiences or analyzing conversion flows.