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Found 50 Skills
Expert UX design assistance for user research, wireframing, prototyping, and design strategy. Use when: creating wireframes, conducting user research, building prototypes, designing user flows, writing UX copy, reviewing designs for usability, creating personas, planning usability tests, or when user mentions UX design, user experience, wireframes, prototypes, user research, information architecture, or design systems.
Systematically explore what customers are trying to accomplish (functional, social, emotional jobs), the pains they experience, and the gains they seek. Use this framework to uncover unmet needs, vali
Guide product managers through preparing for customer discovery interviews by asking adaptive questions about research goals, customer segments, constraints, and methodologies. Use this to design effe
Create an initial, assumption-based persona profile that synthesizes available user research, market data, and stakeholder knowledge into a working hypothesis about your target user. Use this to align
Create a structured user interview script with warm-up, core exploration, and wrap-up sections. Use when preparing for user research interviews to ensure consistent, insightful conversations.
Plan and facilitate design sprints from challenge framing through prototype testing.
Map user Jobs-to-Be-Done with functional, emotional, and social dimensions plus outcome expectations. Use when reframing product decisions around user motivations rather than features.
Help users define problems clearly before jumping to solutions. Use when someone is scoping a new feature, validating a product idea, struggling to articulate what they're building, or falling into the "shiny object trap" with new technology.
Help users conduct effective usability testing. Use when someone is planning user tests, designing prototype validation, preparing usability studies, or trying to understand why users struggle with their product.
Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.
User research, usability heuristics, user psychology, accessibility, inclusive design, user testing, and UX metrics
Expert product management covering strategy, roadmapping, user research, prioritization frameworks, and stakeholder management.