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Found 32 Skills
Design a usability test plan with tasks, success metrics, participant criteria, and facilitation guide. Use when planning moderated or unmoderated usability testing sessions.
Conduct expert heuristic evaluations using Nielsen's heuristics and domain-specific criteria.
Design loading, skeleton, and progressive content reveal patterns.
Establish clear visual hierarchy through size, weight, color, spacing, and positioning.
Create and optimize popups, modals, overlays, slide-ins, and banners to increase conversions without harming user experience or brand trust.
Understand user experience with FullStory's digital experience intelligence platform.
Apply cognitive fluency principles to improve clarity, trust, and conversion. Use when designing landing pages, writing copy, creating interfaces, or optimizing any content for better user comprehension and engagement.
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
Evaluate UX/UI using Jakob Nielsen's 10 usability heuristics. Comprehensive audit of visibility, control, consistency, error prevention, recognition, flexibility, aesthetics, error recovery, and documentation.
Эксперт Customer Journey. Используй для mapping touchpoints, user experience и journey optimization.
UX laws and cognitive psychology principles for designing better interfaces
Use when designing, planning, implementing, or reviewing any non-trivial change — enforces intuitive APIs, clear error messages, progressive disclosure, and developer/user experience so the system is a joy to use