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Found 15 Skills
Expert UX research covering user research methods, usability testing, data synthesis, and research operations.
Design and launch a product survey and produce a Survey Pack (brief, questionnaire/instrument, analysis plan, launch checklist, reporting outline). Use for customer surveys, onboarding surveys, NPS/CSAT/PMF, cancellation/churn, and feedback surveys.
Use this skill when conducting, analyzing, or synthesizing customer research. Trigger phrases include: "research our customers," "build a persona," "analyze customer interviews," "mine reviews," "voice of customer," "jobs to be done," "ICP research," "survey our users," "analyze support tickets," "find where our customers hang out," "turn research into messaging."