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Found 15 Skills
Use this skill when conducting, analyzing, or synthesizing customer research. Trigger phrases include: "research our customers," "build a persona," "analyze customer interviews," "mine reviews," "voice of customer," "jobs to be done," "ICP research," "survey our users," "analyze support tickets," "find where our customers hang out," "turn research into messaging."
Design and launch a product survey and produce a Survey Pack (brief, questionnaire/instrument, analysis plan, launch checklist, reporting outline). Use for customer surveys, onboarding surveys, NPS/CSAT/PMF, cancellation/churn, and feedback surveys.
Plan, conduct, and synthesize user research. Trigger with "user research plan", "interview guide", "usability test", "survey design", "research questions", or when the user needs help with any aspect of understanding their users through research.