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Found 37 Skills
NICE CXone (Mpower) platform help — full CCaaS with omnichannel routing, WFM, quality management, AI analytics, digital engagement, and virtual agents. Use when setting up NICE CXone ACD routing or IVR, WFM forecasting and scheduling not working, quality management scorecards not scoring correctly, CXone Copilot freezing agent UI, comparing NICE CXone pricing tiers (Digital $71 to Complete $209/agent/mo), integrating CXone with Salesforce or other CRM, CXone reporting hard to understand, or audio quality issues on CXone calls. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).
Read.ai platform help — meeting intelligence with engagement/sentiment analytics, Search Copilot across meetings/email/chat, Ada digital twin, REST API (beta) + MCP Server (`api.read.ai/mcp/`), OAuth auth, webhook automations (`meeting_end` events with HMAC signing), CRM sync to Salesforce/HubSpot, Zapier/n8n workflows, 20+ language transcription. Use when setting up Read.ai webhooks or API integration, connecting Read.ai transcripts to a CRM or data warehouse, configuring Read.ai engagement analytics for a sales team, comparing Read.ai pricing tiers, troubleshooting Read.ai auto-joining meetings without permission, or setting up the Read.ai MCP server with Claude or Cursor. Do NOT use for picking between note-takers (use /sales-note-taker) or reviewing a specific call for coaching (use /sales-call-review).
Use webinars to sell — live and automated/evergreen webinar strategy, presentation structure, registration funnels, follow-up sequences, and conversion optimization. Use when planning a webinar, designing a webinar presentation, setting up evergreen webinars, optimizing webinar attendance or conversion, or choosing a webinar platform. Do NOT use for general funnel strategy (use /sales-funnel), email follow-up sequences (use /sales-email-marketing), or general sales call prep (use /sales-call-review). For Groove-specific help, use /sales-groove.
Sales coaching and training — onboarding new reps, skill development, role-play practice, coaching programs, certifications, manager coaching cadences, and measuring coaching impact. Use when building an onboarding program, creating a coaching framework, running role-plays, designing certification paths, improving ramp time, building a coaching culture, or measuring coaching ROI. Do NOT use for reviewing specific sales call recordings (use /sales-call-review), Seismic-specific platform help (use /sales-seismic), or sales content creation (use /sales-content).
Cluely platform help — real-time AI meeting assistant with live coaching overlay, pre-call briefs, meeting notes, conversation analytics, and knowledge base RAG. Use when setting up Cluely for live AI prompts during sales calls, configuring the knowledge base with company docs for real-time RAG retrieval, connecting Cluely to HubSpot or Salesforce via Merge.dev, troubleshooting transcription accuracy or speaker attribution errors, comparing Cluely Pro vs Pro + Undetectability plans, or setting up team coaching scorecards and missed opportunity tracking. Do NOT use for choosing between AI note-takers across vendors (use /sales-note-taker) or reviewing a call for coaching (use /sales-call-review).
Inspect deal health, map stakeholders, identify risks, and recommend next actions. Use when reviewing a deal, assessing deal health, doing a MEDDPICC assessment, mapping stakeholders, analyzing deal risk, prepping for a deal review, inspecting pipeline deals, or evaluating champion strength. Do NOT use for portfolio-level pipeline management (use /sales-pipeline), revenue forecasting (use /sales-forecast), or reviewing a specific sales call (use /sales-call-review).
Cleft Notes platform help — Apple-native AI voice-to-notes app with on-device transcription that turns spoken thoughts into organized markdown notes with auto-headings. Use when setting up Cleft Notes for capturing voice memos and converting rambling thoughts into structured notes, configuring Obsidian or Notion sync to route Cleft notes into an existing knowledge base, troubleshooting recordings that fail after a couple minutes or produce garbled transcription output, setting up Zapier automations to send Cleft notes to project management or CRM tools, choosing between Cleft free and Plus plans, deciding whether Cleft or Voicenotes or AudioPen fits your voice capture workflow, or evaluating Cleft for ADHD-friendly voice-first note-taking on Apple devices. Do NOT use for comparing AI meeting note-takers across platforms (use /sales-note-taker) or reviewing a sales call for coaching (use /sales-call-review).
Granola platform help — bot-free AI notepad for meetings, local audio capture (no bot joins calls), REST API at public-api.granola.ai/v1, MCP integration (beta), HubSpot/Attio/Affinity CRM sync, Zapier automation, pricing tiers (Free/Business $14/Enterprise $35). Use when setting up Granola for a sales team, configuring HubSpot CRM sync from meeting notes, building automations with the Granola API or Zapier triggers, choosing between Granola and other bot-free note-takers (Jamie, Krisp, Tactiq), troubleshooting blank notes or silent recording failures, or managing note sharing and privacy settings. Do NOT use for reviewing a single call for coaching (use /sales-call-review) or comparing note-taker platforms broadly (use /sales-note-taker).
Fireflies.ai platform help — AI meeting note-taker with GraphQL API, webhooks (V1 + V2), AskFred AI, real-time events, and Fred bot that joins Zoom/Meet/Teams to transcribe. Use when Fireflies transcripts not syncing to CRM, webhooks not firing or signatures failing HMAC verification, hitting 50 req/day or 60 req/min rate limits on the GraphQL API, building a transcript pipeline from Fireflies to Snowflake/BigQuery/warehouse, migrating from Webhooks V1 to V2, the Fireflies bot not joining calls or users wanting to disable auto-join, deciding between Free, Pro ($10), Business ($19), or Enterprise ($39) tier, or wiring AskFred or Real-time API into an internal app. Do NOT use for comparing Fireflies vs Fathom/Avoma/Gong or selecting a note-taker (use /sales-note-taker) or reviewing a single sales call for coaching (use /sales-call-review).
Bluedot platform help — bot-free AI note-taker with video recording, Chrome extension + desktop/mobile apps, Svix webhooks, screen recording with webcam overlay. Use when setting up Bluedot for a sales team, configuring Bluedot webhook integrations, syncing Bluedot meeting notes to HubSpot or Salesforce, troubleshooting Bluedot desktop app crashes or recording drops, choosing between Bluedot plans (Free/Basic/Pro/Business), comparing Bluedot vs Fathom or Fireflies for bot-free recording, or debugging Bluedot Chrome extension issues in managed IT environments. Do NOT use for comparing all note-takers (use /sales-note-taker) or reviewing a specific call for coaching (use /sales-call-review).
Audionotes platform help — multi-format AI note-taker that converts voice, text, images, video, and YouTube links into structured notes with AI summaries, 100+ output templates, and WhatsApp Bot. Use when setting up Audionotes for capturing voice memos and generating AI summaries or meeting minutes, configuring Zapier automations to route notes to CRM or project tools, connecting Audionotes to Notion for automatic note syncing, troubleshooting webhook payloads not arriving at your endpoint, fixing transcription accuracy issues with accented or specialized audio, or choosing between Audionotes Free and Pro plan. Do NOT use for comparing AI meeting note-takers across platforms (use /sales-note-taker) or reviewing a sales call for coaching (use /sales-call-review).
Wave platform help — AI note-taker with mobile-first recording (iOS, Android, Mac, Windows, Apple Watch, Chrome, web), 76-language transcription, Voice ID speaker labeling, REST API with semantic search and webhooks, MCP server. Use when recording meetings on your phone and transcripts aren't accurate, setting up Wave API to pull session transcripts into your CRM, configuring Wave webhooks for real-time session notifications, phone call recording stops when another call comes in, Wave meeting bot not joining Zoom or Google Meet, comparing Wave pricing vs Fathom or Otter for a small team, searching across all your Wave recordings with the API, or exporting Wave summaries to Notion or Google Docs. Do NOT use for choosing between multiple note-takers (use /sales-note-taker) or reviewing a call for coaching (use /sales-call-review).