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Found 18 Skills
Product interaction and UX expert. Use when reviewing UI/UX, conducting heuristic evaluations, designing user journeys, applying cognitive psychology principles, or ensuring WCAG 2.2 accessibility compliance.
User personas, customer journey maps, interview guides, usability testing, and card sorting. Use when building user understanding, mapping customer experiences, planning user research sessions, or defining Jobs-to-Be-Done.
Master user research methodologies, customer interviews, persona development, and journey mapping. Understand customer problems deeply before building.
Maps interaction structure and flow — produces breadboard notation with edge cases, failure paths, and open decisions
Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.
Plan user journeys, onboarding flows, engagement strategies, and day-to-day workflows for digital health products.