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Found 22 Skills
Master user research with interviews, surveys, personas, journey mapping, and research synthesis for user-centered design.
User personas, customer journey maps, interview guides, usability testing, and card sorting. Use when building user understanding, mapping customer experiences, planning user research sessions, or defining Jobs-to-Be-Done.
Maps the developer journey for one audience segment - discovery, trial, adoption, contribution, advocacy - as a stage-by-stage table where each stage carries an exit event, a named owner, cited friction evidence and one signal, and names the single leak worth fixing next. Use whenever someone asks what their developer journey looks like, wants a developer adoption funnel or journey map, asks why developers try the product but never reach production, where adoption drops off, who owns each step of developer experience, or how developers become contributors - even if they only say "we lose people somewhere". Not the metrics framework - use samber/developer-relations-skills@devrel-metrics.
Map and analyze the customer journey across Awareness, Consideration, Decision, Usage, and Advocacy stages. Use this skill when the user needs to understand the customer experience end-to-end, identify drop-off points, optimize touchpoints, or improve conversion — even if they say 'where are we losing customers', 'what's our funnel look like', or 'map the user experience'.
Maps interaction structure and flow — produces breadboard notation with edge cases, failure paths, and open decisions
Master user research methodologies, customer interviews, persona development, and journey mapping. Understand customer problems deeply before building.
UX research and design toolkit for Senior UX Designer/Researcher including data-driven persona generation, journey mapping, usability testing frameworks, and research synthesis. Use for user research, persona creation, journey mapping, and design validation.
Эксперт Customer Journey. Используй для mapping touchpoints, user experience и journey optimization.
Map how customers discover, evaluate, and choose a product across Google, AI chatbots (ChatGPT, Claude, Perplexity), and social platforms, using the 5-stage awareness journey. Use when the user asks about search intent, AI SEO prompts, discoverability, buyer journeys, awareness stages, or what content to create for a brand, website, or keyword list.
Move an idea up the fidelity ladder (content-first → wireframe → low-fi → high-fi → code) with a validation plan at each level, plus user-journey mapping and usability-testing scripts. Use when the user wants to prototype, wireframe, map a user flow, or plan/run usability testing.