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Found 19 Skills
Enables Claude to manage Zendesk Chat conversations, support tickets, and customer service operations
This skill should be used when the user asks to "use delphi", "ask delphi", or wants multiple parallel oracle investigations of the same question to discover divergent insights. Delphi delegates to multiple oracle workers simultaneously with identical prompts, allowing them to independently explore and potentially discover different paths, clues, and solutions. Results are saved as tickets tagged research,delphi and synthesized into an epic ticket.
Senior Agile Facilitator & Delivery Architect for 2026. Specialized in AI-enhanced Scrum orchestration, automated ticket management, and high-velocity sprint coordination. Expert in utilizing LLMs to synthesize daily updates, detect blockers before they arise, and maintain a high-integrity backlog across GitHub Issues, Jira, and linear.
Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, bulk operations, service requests, and outbound emails. Always search tools first for current schemas.
Zendesk API for customer support. Use when user mentions "Zendesk", "support ticket", "customer service", or help desk.
Handles an incoming customer complaint end-to-end — pulls context, drafts a response, and suggests an operational fix. Accepts optional email or ticket ID argument.
Interact with JIRA API for ticket management and tracking. Use when: (1) Listing assigned tickets, (2) Getting details, (3) Updating status.