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Found 16 Skills
Handles an incoming customer complaint end-to-end — pulls context, drafts a response, and suggests an operational fix. Accepts optional email or ticket ID argument.
Zendesk API for customer support. Use when user mentions "Zendesk", "support ticket", "customer service", or help desk.
Reads a forwarded customer email or ticket, pulls order/refund status from PayPal and account history from HubSpot, drafts a tone-matched reply in the owner's writing voice, and can issue a PayPal refund with explicit owner approval. Use when the user says "draft a response," "answer this customer," "where's my order," or "I want a refund."
Interact with JIRA API for ticket management and tracking. Use when: (1) Listing assigned tickets, (2) Getting details, (3) Updating status.