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Found 16 Skills
Talkdesk platform help — cloud contact center (CCaaS) with AI virtual agents, omnichannel routing, workforce management, and quality management. Use when setting up Talkdesk ACD routing or Studio IVR, calls keep dropping or audio quality is bad, AI features like Autopilot and CoPilot are expensive add-ons, comparing Talkdesk pricing tiers (Digital $85 to Industry $225/agent/mo), integrating Talkdesk with Salesforce Service Cloud Voice, Talkdesk reporting is hard to customize, WFM forecasting or scheduling not working, or implementation taking too long. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).
Production voice AI agents with sub-500ms latency. Groq LLM, Deepgram STT, Cartesia TTS, Twilio integration. No OpenAI. Use when: voice agent, phone bot, STT, TTS, Deepgram, Cartesia, Twilio, voice AI, speech to text, IVR, call center, voice latency.
Play audio files, use text-to-speech, and record calls. Use when building IVR systems, playing announcements, or recording conversations. This skill provides Python SDK examples.
Collect DTMF input and speech from callers using standard gather or AI-powered gather. Build interactive voice menus and AI voice assistants. This skill provides JavaScript SDK examples.