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Found 129 Skills
Build apps that integrate with external services via Membrane. Use when the user wants to add integrations to their product — let their customers connect to Slack, HubSpot, Salesforce, GitHub, Google Sheets, Jira, or any other app, execute actions, sync data, or handle webhooks. Covers backend token generation, frontend connection UI, running actions, data collections, and AI agent tooling.
Help desk and customer service platform comparison and selection — choosing the right ticketing and support platform (Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk, Front, Hiver, Jira Service Management, Gorgias, Tidio, HappyFox, Kustomer, LiveAgent, Crisp, Pylon). Use when comparing help desk platforms for a support team, deciding between Zendesk vs Freshdesk vs Intercom, evaluating which support tool fits your team size and budget, choosing a help desk for e-commerce or SaaS, migrating from one help desk to another, or wondering which platform has the best AI or automation. Do NOT use for platform-specific configuration (use /sales-zendesk or the relevant platform skill), CCaaS/contact center selection (use /sales-ccaas-selection), or live chat strategy (use /sales-live-chat).
Connect to any external app and perform actions on it. Use when the user wants to interact with external services like Slack, Linear, HubSpot, Salesforce, Jira, GitHub, Google Sheets, or any other app — send messages, create tasks, sync data, manage contacts, or perform any API operation.
Diagnoses and fixes issues in Atlassian Forge apps. Use this skill whenever a Forge app has errors, crashes, shows blank UI, fails to deploy, doesn't appear after installation, has permission issues, or produces unexpected output. Trigger on any mention of forge logs, forge deploy errors, resolver errors, blank panels, missing scopes, Custom UI not rendering, production vs dev discrepancies, or any Jira/Confluence app that "stopped working". Also trigger when the user asks to debug, troubleshoot, investigate, or fix a Forge app issue — even if they haven't used the word "Forge" but describe a Jira panel or Confluence macro acting up.
Use when a Head of Ops, Knowledge Manager, or TPM-Internal needs to author, validate, or clean up company SOPs and internal runbooks (procurement intake, vendor offboarding, incident-comms cascade, employee onboarding, expense reimbursement, system-access provisioning, customer-escalation playbook) — including 5W2H completeness checks (Who-What-When-Where-Why-How-HowMuch), cross-link and orphan-page validation across a sprawling Notion/Confluence/Obsidian wiki, KB ingestion + hygiene reporting, ops onboarding doc generation, and runbook step verification (named owner, expected duration, observable success signal, rollback path, escalation contact). Pairs Kaoru Ishikawa's 5W2H method, Atul Gawande's *The Checklist Manifesto*, ISO 9001, ITIL v4 Service Operation, FDA 21 CFR Part 211, and Google SRE Workbook runbook discipline with deterministic stdlib-only Python tools that score completeness, detect anti-patterns, and emit prioritized cleanup lists. Distinct from `engineering/llm-wiki` (Karpathy-style personal PKM second brain), `engineering-team/runbook-generator` (system-ops production debugging runbook), `project-management/*` (Jira/Confluence delivery + ticket tracking), and sibling `business-operations/process-mapper` (BPMN process *design*, while knowledge-ops is process *documentation*).
Sets up and operates Airbyte Agent Connectors — strongly typed Python packages for accessing 51+ third-party SaaS APIs through a unified entity-action interface. Supported services include Salesforce, HubSpot, Stripe, GitHub, Slack, Jira, Shopify, Zendesk, Google Ads, Notion, Linear, Intercom, Gong, and 36 more connectors spanning CRM, billing, payments, e-commerce, marketing, analytics, project management, helpdesk, developer tools, HR, and communication platforms. Make sure to use this skill when the user wants to connect to any SaaS API, install an airbyte-agent connector package, integrate third-party service data into a Python application or AI agent, query or search records from any supported service, or configure Airbyte MCP tools for Claude. Covers Platform Mode (Airbyte Cloud) and OSS Mode (local Python SDK).
Answer customer questions about Apollo products (OSS and enterprise) using public documentation and GraphOS MCP Tools. Use this skill when: (1) a customer asks a question about Apollo Router, Server, Client, GraphOS, Federation, Connectors, Rover, or MCP Server, (2) triaging a support question from Slack, Jira, or another channel, (3) researching Apollo product capabilities or configuration, (4) helping a customer troubleshoot an Apollo-related issue.
Guides building, deploying, troubleshooting, and installing Atlassian Forge apps — custom extensions built with the Forge CLI (forge create, forge deploy, forge install). Use when the user wants to create a Forge app (issue panels, dashboard gadgets, Confluence macros, global pages), is encountering Forge CLI errors or deployment issues (e.g. forge install failures, environment errors), or needs help with Forge-specific concepts like resolvers, UI Kit, manifest scopes, or developer spaces. Do not use for general Jira configuration, automation rules, JQL queries, or Atlassian REST API usage outside of a Forge app context.
Step-by-step guide for creating new internal MCP server integrations in Dust that connect to remote platforms (Jira, HubSpot, Salesforce, etc.). Use when adding a new MCP server, implementing a platform integration, or connecting Dust to a new external service.
Evaluate whether a development ticket (user story, feature request, bug report, etc.) is ready for development, and provide specific, actionable feedback if it is not. Use this skill whenever the user asks to triage, evaluate, assess, review, or check the readiness of a ticket, story, issue, or work item. The ticket can come from anywhere: pasted inline, read from a file, fetched from Jira or another tracker via MCP, or any other source. Also use this when a user asks "is this ticket ready?" or "what's wrong with this ticket?" or wants to improve a ticket's specification.
Atlassian Confluence expert for creating and managing spaces, knowledge bases, documentation, planning, product discovery, page layouts, macros, templates, and all Confluence features. Use for documentation strategy, space architecture, content organization, and collaborative knowledge management.
Bitbucket Git repository hosting with Pipelines. Use for Atlassian teams.